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Photo of Kim Dinh
No emails are being sent when new comments are added to a JIRA ticket which is linked to a Salesforce case
With our current JIRA connection (P2 connector), when a comment is added to a JIRA ticket and that ticket is associated to a Salesforce c...
  • 1 me too
  • 1 reply
  • Question
Photo of Justin Czimskey
Notify JIRA watchers, assignees when a Salesforce comment is added
This request is somewhat related to: https://community.servicerocket.com/servicerocket/topics/no-emails-are-being-sent-when-new-comments-...
  • 1 me too
  • 2 replies
  • Question
Photo of Richard Clinton
SF Table Macro shows API name instead of Object Name in Header Row
I've created a SalesForce Table Macro to fetch certain information from the SalesForce Contacts page. The header bar for that table shows...
  • 1 me too
  • 0 replies
  • Problem
Photo of Jeff Scattini
Can I report on specific multiexcerpt include macros?
I want to create a reporting table that can report on the status of our projects. We are using the multiexcerpt macro in an existing repo...
  • 1 me too
  • 2 replies
  • Question
Photo of Crystal
Is it possible to get a count of the number of Salesforce cases that are attached to an individual Jira card?
Hi there! We are going to be switching our service desk over to Salesforce, and we use Jira for our tracking software. Currently, we are...
  • 1 me too
  • 1 reply
  • Question
Photo of RJ
Salesforce Parent/Child linking
Is there a way to do parent/child linking? For example, we are going to sync to cases. Cases can be parented to other cases just as a Sto...
  • 1 me too
  • 1 reply
  • Question
Photo of Nicolas Bier
Support for Rich text with the Connector for Salesforce.com & JIRA
I couldn't find the information in the documentation. If a JIRA field, configured using the "Wiki" renderer is pushed to a SFDC field, wi...
  • 1 me too
  • 1 reply
  • Question
Photo of Steve Boydon
Simple count table
Hi EDIT, I think I put this in the wrong category, any help appreciated I never really got on with pivot tables and charts in Excel an...
  • 1 me too
  • 0 replies
  • Question
Photo of Kelly Atkinson
filtering text in a report based on list-option value
I'm a new user of Scaffolding and Reporting. Prior users at my site set up a system for project management where each project has its own...
  • 1 me too
  • 2 replies
  • Question
Photo of Roel Santos
SharePoint document set in JIRA interface
We are using JIRA as a ticket/issue tracker and SharePoint 2010 for file management.  Is there a way that we can display the associated f...
  • 1 me too
  • 0 replies
  • Question
Photo of Martrice Denson
I am trying to calculate the 4 numerical data fields using eval data and it isn't working?
I have what I think is a simple question. I am using table data.  I have 4 columns for users to populate numbers using the number data ma...
  • 1 me too
  • 3 replies
  • Question
Photo of Dan
Why won't page properties macro data, from within a live-template, populate a page properties report macro?
I have a live-template that contains a page properties macro. Within the page properties macro I have a two column table with keys for Pa...
  • 6 me toos
  • 3 replies
  • Question
Photo of Enrico Skottnik
add-page macro - there was an error processing the request
We have a Confluence page with the add-page macro. The add-page configuration is: Name: Testseite Link Text: Neue Seite auf Basis der Se...
  • 3 me toos
  • 3 replies
  • Problem
Photo of Eran Vizel
JIRA-SFDC Integration suddenly stopped working
Hi, Our JIRA-SFDC integration suddenly doesn't work, with no change made in any configuration. Here is a screenshot of what we get when ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kay Brown
Scaffolding and Reporting Break after Updating RB Plugins
After I updated the RB plugins the Scaffolding and Reporting plugins stopped working.  I cannot enable them.  I am using Confluence 5.6.6...
  • 1 me too
  • 5 replies
  • Problem
Photo of Fabian Troxler
How to create a Task-list/Checkbox?
Is its possible to create a tasklist like element in scaffolding? I need a task/checkbox-list where all items are visible with a checkbox...
  • 1 me too
  • 1 reply
  • Question
Photo of Paul Roche
scaffolding "< br/>" tag as default value with text-data macro
Hello Service Rocket support,I'm experiencing a very frustrating behaviour on new Confluence version 6.0.3 and on the corresponding versi...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sandra
Security and Encryption Ad-on: TypeError: AJS.dialog2 is not a function
Getting the following error after entering correct password at prompt to decrypt passwords: TypeError: AJS.dialog2 is not a function. ...
  • 1 me too
  • 0 replies
  • Question
Photo of Sandra
Is using Secure and Encrypt within the Scaffolding Live Templates possible?
Hi folks As per title, I'm using Live Templates from the Scaffolding add-on with the Reporting add-on -- love them both. Sets a standa...
  • 1 me too
  • 0 replies
  • Question
Photo of Robert Crain
Injected Dates for Date Filter not working as expected
"I've verified that this logic/filter works when the dates are on the same page (@self local reporter).  However, when pulling from Scaff...
  • 1 me too
  • 0 replies
  • Problem