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Connector for Salesforce.com & JIRA

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Conversations 1 - 15 of 129
Photo of Kim Dinh
No emails are being sent when new comments are added to a JIRA ticket which is linked to a Salesforce case
With our current JIRA connection (P2 connector), when a comment is added to a JIRA ticket and that ticket is associated to a Salesforce c...
  • 1 me too
  • 1 reply
  • Question
Photo of Justin Czimskey
Notify JIRA watchers, assignees when a Salesforce comment is added
This request is somewhat related to: https://community.servicerocket.com/servicerocket/topics/no-emails-are-being-sent-when-new-comments-...
  • 1 me too
  • 2 replies
  • Question
Photo of Crystal
Is it possible to get a count of the number of Salesforce cases that are attached to an individual Jira card?
Hi there! We are going to be switching our service desk over to Salesforce, and we use Jira for our tracking software. Currently, we are...
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  • 1 reply
  • Question
Photo of RJ
Salesforce Parent/Child linking
Is there a way to do parent/child linking? For example, we are going to sync to cases. Cases can be parented to other cases just as a Sto...
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  • 1 reply
  • Question
Photo of Nicolas Bier
Support for Rich text with the Connector for Salesforce.com & JIRA
I couldn't find the information in the documentation. If a JIRA field, configured using the "Wiki" renderer is pushed to a SFDC field, wi...
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  • 1 reply
  • Question
Photo of Linian Liu
Sync Salesforce Chatter to JIRA
Hi, is there a way or workaound to sync Salesforce Chatter Feed to JIRA?  Thanks, Linian Liu
  • 1 me too
  • 3 replies
  • Question
Photo of Noam Ben
Custom "Create Jira Issue" Button
Hi, The company I work for does not want to have the Salesforce component for creating Jira issues. What they want is a simple button f...
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  • 4 replies
  • Problem
Photo of Stephen
Salesforce to JIRA - Syncing Rich Text Area Field
I am attempting to sync a Rich Text Area field in Salesforce (the standard Idea Body field on the Idea object) to the Description field i...
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  • 5 replies
  • Question
Photo of Manoj Bhatia
Auto link jira's to existing salesforce cases
I have a excel sheet listing jira numbers in one column and respective case it should be linked to another column. Is there a way I can i...
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  • 1 reply
  • Question
Photo of Jeremy Price
What would be the End URL to the "Create Jira Issue" button shown in the attachement?
I am trying to create a button in Salesforce and I need an end URL to do so. I was seeing if it was possible to get that information some...
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  • 2 replies
  • Question
Photo of Ido Greenbaum
auto-pull in SalesForce to populate mapped fields
Hello Connector for Salesforce.com & JIRA community,  We've implemented the Connector for Salesforce.com & JIRA Cloud solution, and have...
  • 1 me too
  • 6 replies
  • Question
Photo of Rohit
Auto create issues in Jira after Salesforce case creation
Team, I did follow all the steps(or at least I think I do) mentioned in configuring Salesforce documentation in Salesforce JIRA Server c...
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  • 1 reply
  • Question
Photo of Jeanne Howe
Mapping field values from SalesForce to JIRA
We have mapped the SalesForce Component field to the JIRA Component field. For most of the projects, the values between the two systems a...
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  • 4 replies
  • Question
Photo of vaani
Cannot display the value of a salesforce case which has a controlling field in development salesforce case reference custom field.
I have a salesforce field of type picklist which is controlled by another picklist. We want to display the field in the devlopement sales...
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  • 1 reply
  • Question
Photo of Linian Liu
JIRA Remote Object Link field to only show Salesforce Active accounts
Hi, We added a Remote Object Link custom field in JIRA with Salesforce Account as the object. When type a few words in the Remote Objec...
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  • 1 reply
  • Question