Auto link jira's to existing salesforce cases

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  • Updated 1 year ago
I have a excel sheet listing jira numbers in one column and respective case it should be linked to another column. Is there a way I can import this list using service rocket connection so these jira's can be linked to respective cases automatically? 

For instance - Column 1 - Jira-1234 
Column 2 - 2345 (sf case number) 

I have 4500 records in my excel sheet so it wont be feasible to do it manually. 

Thanks in advance,
Manoj
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Manoj Bhatia

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Posted 1 year ago

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Kevin Lew, Official Rep

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Hello Manoj,

This is currently not supported at the moment.

We can raise a feature request to this feature and up-vote it on your behalf. However, the probability depends on feasibility and market demands.

Regards,
Kevin