Binding JIRA Service Desk project: resource not found

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  • Updated 2 years ago
Hi there!

We are using the JIRA & Salesforce Cloud connector for a while now and it works all fine.
Just when I try to add a binding between a JIRA Service Desk project (just another JIRA project I thought) and the existing Salesforce objects, I get an error: 



We are using JIRA Cloud.

At this page: https://community.servicerocket.com/servicerocket/topics/salesforce-jira-cloud-connector-for-jira-se... I read that: "JIRA Service Desk is Plugin that sits on top of JIRA Software itself and basically we do not support any plugin compatibility with our Connector, however since Service Desk is using typical JIRA Projects, most functionalities should be fine."

I was hoping that the Service Desk project would be able to connect as well.

Is there any workaround?


Thanks in advance,

Ruud
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Ruud Stechweij

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Posted 2 years ago

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Samuel Gatica, Alum

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Hello

Thanks for using ServiceRocket Community.
Please refer to "
Working with JIRA Service Desk Projects
"

Thanks&Regards,
Sam
(Edited)
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Ruud Stechweij

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Exactly what I needed. Big thanks.