BOX file previews not dispalying correctly

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  • Problem
  • Updated 2 years ago
I am using Confluence 5.8.10 and the BOX Plugin 2.4.1. I am trying to generate a file preview of a PPT I have on BOX, but the preview and the page view are not displaying correctly (see attached picture). 

I have played with permissions in my BOX account, but I cannot seem to get this to work correctly. Any thoughts?
Photo of Doug Kenik

Doug Kenik

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Posted 2 years ago

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Photo of Suresh Mathusuthanan

Suresh Mathusuthanan, Alum

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Hi Doug,

Could you please reach out to us at our Support channel :

It would be great if you can share the attachment you used when you get back to us.

Thank you.