BOX PDFs not displaying

  • 1
  • Problem
  • Updated 2 years ago
I've been trying to get a PDF residing in BOX to display in Confluence. 

Every time I connect the file from Box to Confluence, I see the space where the macro should be displaying the content, but the pages just appear blank. I can download the PDF from the wiki page, but that defeats the purpose of displaying the content within Confluence. 

I thought it might be a permissions issue, but I've set the permissions as open as possible for internal access and I'm still seeing the same result.
Photo of Jeff Scattini

Jeff Scattini

  • 4 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Suresh Mathusuthanan

Suresh Mathusuthanan, Alum

  • 117 Posts
  • 9 Reply Likes
Hi Jeff,

Based on your inquiry, I understand that your that you're unable to render your PDF for preview. 

If you don't mind can you please provide us the following :
  • version of Confluence
  • Box and Confluence plugin you're currently using
  • a screenshot of your page

Thank you.