bulk association between jira issue and saleforce case

  • 2
  • Question
  • Updated 2 years ago
Until today, I used JIRA and saleforce separately.
I have one excel which list all my associations between JIRA and saleforce.
Is it possible to import it to initialize my connector?

Thank you in advance for your help.
Photo of Gwen Meriaux

Gwen Meriaux

  • 3 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Victor Law

Victor Law, Official Rep

  • 413 Posts
  • 22 Reply Likes
Hi Gwen,

Salesforce.com and JIRA Server Connector doesn't support bulk JIRA issue association at the moment.

We will raise a feature request on behalf of you. The implementation would be based on feasibility & market demand.

Thank you.

Regards,
Victor Law
Photo of Gwen Meriaux

Gwen Meriaux

  • 3 Posts
  • 0 Reply Likes
Thank you for your your answer.
I can access to my jira database
Have you got the solution to insert the association directly in database?

Regards,
Gwen meriaux
Photo of Aidin Mahmoodi

Aidin Mahmoodi, Alum

  • 267 Posts
  • 6 Reply Likes
Hi Gwen,

We have raised this as feature request but developers will decide whether this is a feasible feature or not based on the demands.

For now there is no automated feature to import and associate JIRA Issues <> Salesforce Cases.

Cheers,
Aidin
Photo of Gwen Meriaux

Gwen Meriaux

  • 3 Posts
  • 0 Reply Likes
If it can help somebody, from salesforce and browser dev tools, I found the post request "/associate.action" and extract my cookie session and atl_token.
Next, I created a small script which execute my curl request by changing the id_salesforce and linkKey.
Photo of Jon Shea

Jon Shea

  • 5 Posts
  • 0 Reply Likes
This is something my org needs. We are moving lots of Jira issues over to SFDC (thousands) and without a way to associate issues and cases in bulk - this will be a significant obstacle to implementation.