Can I modify the Connector Create Rest API to automatically select a JIRA project based on a Salesforce field?

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When I create a JIRA issue in Salesforce from a case I would like it to automatically be created in a certain JIRA project based on a Salesforce field called Product Name. I.E. If I have selected product name 1 and hit the Create JIRA issue button it will skip the project and issue type screen and create a certain issue type in JIRA project A, if I have selected product name 2 it will create it in project B, etc. 

Can I modify the Connector Create Rest API to do this? If so, how?
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Melissa

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Posted 2 years ago

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Kheng Jin Leow

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Hi Melissa,

Thanks for using ServiceRocket Connector for Salesforce and JIRA.

It is possible to make automation on the issue creation in JIRA. However, it may not be possible to automate creation based on conditions that you have stated. 


Thank you.