Depending on the season, we could have anywhere from 100 SF Agents to 500 SF Agents. Adding and removing all of these user in JIRA is time consuming and costly. Is there any way to set up the connector between SalesForce and JIRA to use a default reporter?
Jeanne Howe
Connector 5.5.0
Victor Law, Official Rep
Can you please confirm if you would like to setup the same default reporter for all the JIRA issues that created from JIRA?
Is it only for specific project?
It is possible with the implementation of Apex Codes (Creation and Synchronization). Please refer to the following documentations for more information.
Regards,
Victor Law
Jeanne Howe
We would like to set up the same default reporter for all JIRA issues that are created by using the Create JIRA issue button in SalesForce.
Aidin Mahmoodi, Alum
As Victor has responded, this is doable with implementation of the Apex codes.
Cheers,
Aidin