Can the SalseForce to JIRA connector be configured to use a default reporter in JIRA?

Depending on the season, we could have anywhere from 100 SF Agents to 500 SF Agents. Adding and removing all of these user in JIRA is time consuming and costly. Is there any way to set up the connector between SalesForce and JIRA to use a default reporter?

Jeanne Howe

33 Posts
0 Reply Likes

Posted 3 years ago

3 years ago

Aidin Mahmoodi, Alum

267 Posts
6 Reply Likes

HI Jeanne,

can you please provide the JIRA version and Connector Version?

Cheers,
Aidin

2016-05-25T16:38:50+00:00

Jeanne Howe

33 Posts
0 Reply Likes

JIRA 6.4.5
Connector 5.5.0

2016-05-27T09:57:18+00:00

Victor Law, Official Rep

413 Posts
22 Reply Likes

Hi Jeanne,

Is there any way to set up the connector between SalesForce and JIRA to use a default reporter?

Can you please confirm if you would like to setup the same default reporter for all the JIRA issues that created from JIRA?

Is it only for specific project?

It is possible with the implementation of Apex Codes (Creation and Synchronization). Please refer to the following documentations for more information.

Thank you.

Regards,
Victor Law

2016-05-27T18:37:28+00:00

Jeanne Howe