Can't install Redirection License

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  • Problem
  • Updated 2 years ago
I've downloaded the Redirection add-on for Confluence on both my Test and Production servers, but I can't find a way to enter the license.  I've followed the instructions at https://docs.servicerocket.com/pages/viewpage.action?pageId=9863315, and even rebooted the Test server, but there is no "ServiceRocket" menu.  Is there any other way to install the license?
Photo of Jim Tuttle

Jim Tuttle

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Posted 2 years ago

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Photo of Jamie Cole

Jamie Cole

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Having same problem, it shouldn't be this difficult to install a free plug-in!!
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Victor Law, Official Rep

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Hi Jim and Jamie,

Can you please provide with the version of the Confluence and Redirection plugin?

Thank you.

Regards,
Victor Law
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Jamie Cole

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Hi Victor

Confluence server version 5.7.4, and redirection plug-in 5.1.0

Cheers
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Suresh Mathusuthanan, Alum

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Hi Jamie,

Can you try appending try appending the URL below after your Confluence web address:

/admin/plugins/srredirection/license.action

For example:

<CONFLUENCE_BASE_URL>/admin/plugins/srredirection/license.action

Thanks.

Regards,
Suresh
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Jamie Cole

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As per the original post I have tried that and get page not found 

Regards
jamie
Photo of Jamie Cole

Jamie Cole

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Hi Victor

Apologies didnt see the srredirection have done this and it now works

cheers

Jamie 
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Suresh Mathusuthanan, Alum

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Hi Jamie,

Glad that was sorted out. Please feel free to contact us if there is anything we can assist you with.

Thank you and Good day!

Regards,
Suresh