create and link: Installed add-on in JIRA not showing up in More menu in issues

  • 1
  • Problem
  • Updated 3 years ago
We have installed the add-on in JIRA and we cannot see the linked menu item in the More menu or anywhere else.
Photo of Zaina Ajakie

Zaina Ajakie

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Posted 3 years ago

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Photo of Victor Law

Victor Law, Official Rep

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Hi Zaina,

What is the version of your JIRA instance?
What is the version of the Create and Link plugin?

Have you created/added any operations in the Create and Link Configuration page (JIRA Administration >> Add-ons >> Select the Create and Link Configuration from the left panel under the ServiceRocket Plugins section >> Click on the Add Operation button to create new Create and Link operation)?

Thank you.

Victor Law