Hi, we use this page approve in Russian environment and name are in this language, but when I get emails all the names are appearing in ????

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Hi, we use this page approve plugin in Russian environment and name of our approvers are in this language, but when I get emails all the names are appearing in ?????, is there any way to fix it?
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eugene.saz

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Posted 2 years ago

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Suresh Mathusuthanan, Alum

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Hi Eugene,

We have just released our latest version of Page Approval plugin, can you try updating to the latest version and see if the problem persist ? 

Can you share with us which version of Page Approval plugin and Confluence that you are using currently? Besides, can you provide us samples of Russian name for testing?


Thank you.

Regards,
Suresh
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eugene.saz

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Hello, we will test a new version

here are the names:
Гарбар Владимир Mon Jul 25 10:07:20 EEST 2016
Рязанцев Александр Mon Jul 25 11:01:54 EEST 2016
Кришевич Владислав Mon Jul 25 10:08:18 EEST 2016
Охрименко Роман Wed Aug 03 12:13:15 EEST 2016

here is the version -

Installed version: 4.1.0
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Suresh Mathusuthanan, Alum

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Hi Eugene,

I'm unable to replicate this issue on our test instance. Did the issue persist with the new version of Page Approval ?

To further instigate this issue, can you share with us the version of your Confluence?

Thank you.

Regards,
Suresh
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eugene.saz

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Hi, yes with the latest version it still persists. Let me clarify how to replicate it: first of all the language of the confluence user should be english, users were imported from russian active directory. Users who have russian ui in confluence doesnt seem to have this issue.