How would you connect a Salesforce check box field to a custom JIRA field?

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  • Updated 2 years ago
Looking to connect a Salesforce check box field with a custom field in JIRA. Which custom field works best with this? Doesn't appear a custom JIRA check box field will sync with a SF check box field.

Thanks!
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Steven K

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Posted 2 years ago

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Kevin Lew, Official Rep

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Hi Steven,

It would be great if you could provide us with your JIRA and Connector version. 

Regards,
Kevin 
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Steven K

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Hi Kevin,

JIRA: Cloud 1000.383.2
Connector: Version:1.1.0-AC

Thanks
Steve
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Kevin Lew, Official Rep

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Hi Steve,

Perhaps you can try using the Text Field (single line) field type in JIRA with configured Map Values. 

Please refer to the attached screenshot for your reference. 
 

Please refer to this documentation for a better understanding on JIRA field type to Salesforce field type compatibility. 

We already have an improvement request to enhance the field compatibility of the checkbox field and have up-voted it on your behalf. However, this is dependent on feasibility and market demands.

Regards,
Kevin

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Steven K

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Thanks Kevin!
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Kevin Lew, Official Rep

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Hi Steve,

You are most welcome.
We are more than happy to assist you.

Cheers,
Kevin
(Edited)