Is it possible to have the Jira to Salesforce Button auto create the Jira ticket without selecting the project and Issue type?

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  • Updated 2 years ago
Basically I want to be able to click the "Create Jira issue" button I've created within Salesforce and have that make the Jira ticket without having to select the project and issue type every time. 
Photo of Jeremy Price

Jeremy Price

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Posted 2 years ago

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Photo of Victor Law

Victor Law, Official Rep

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Hi Jeremy,

Perhaps you could configured the issue creation Endpoint point URL with the parameters as mentioned in this documentation. By adding the project key and issue type ID parameters into the Endpoint URL, the Connector would set the project and issue type as the default value for the fields.

Note: The parameters only applicable for JIRA project and Issue type fields.

Thank you.

Victor Law