JIRA Remote Object Link field to only show Salesforce Active accounts

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  • Updated 1 year ago
Hi,

We added a Remote Object Link custom field in JIRA with Salesforce Account as the object.

When type a few words in the Remote Object Link field, it auto-populates suggestions in the dropdown. Can that list of accounts presented to the user be filtered to show only active accounts?

JIRA 7.0.0
ServiceRocket JIRA Connector 2.0.5
ServiceRocket Core Connector 2.0.5
ServiceRocket Salesforce.com Connector Plugin 6.0.4

Thanks,
Linian Liu
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Linian Liu

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Posted 1 year ago

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Kevin Lew, Official Rep

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Hello Linian,

This is not supported at the moment. 

We can raise a feature request to this feature and up-vote it on your behalf. However, the probability depends on feasibility and market demands.  

Regards,
Kevin