I have two checkboxes in Salesforce on a bug object for our Support department to let Engineering know if a problem has been escalated by a client or needs an emergency patch. I cannot for the life of me figure out how to map this to JIRA. I tried labels but it only returned a value of "true" as a label. Not helpful. So I created a custom field in JIRA that is a single checkbox and attempted to map that to the related SF checkbox. It didn't work. I tried adding a map value in a few different ways but none of them worked. I either get a null error or a completely blank error. Can someone help me?