Mapping to multipicklist field in JIRA, is there an option to map multiple values?

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  • Updated 2 years ago
I currently map a formula created Text field in SFDC to a multipicklist field in JIRA (field = Affects Version/s:).  I can map a single text value to a matching single option on JIRA side.  Is it possible to set up formula text field in SFDC (e.g. with a particular delimiter) to map over more than one value to that JIRA field?  

I have 2 "Affects Version/s:" I need to map over: "1.1.1" and "2.2.2."  Currently I can set up SFDC formula field to reflect "1.1.1" and maps to "Affects Version/s:" successfully.  If wanted to map both "1.1.1" and "2.2.2", is it possible to set up on SFDC side for JIRA to accept both values?  
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Anne Bradshaw

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Posted 2 years ago

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Photo of Adrien Low

Adrien Low, Alum

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Hello Anne,

It would be great if you could provide us with the following information:-
  • JIRA and Connector version
  • Screenshots showing the behavior you are experiencing
  • A screenshot of your Mappings
  • A screenshot of your Map Values