no email on approval

  • 1
  • Problem
  • Updated 2 years ago
I setup the approval widget as a test on a page then hit approve. The setting I chose should have fired out a notification to the users in the widget that I approved the page but no emails are sent. can someone find out why?
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Nathaniel

  • 7 Posts
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Posted 2 years ago

  • 1
Photo of Nathaniel

Nathaniel

  • 7 Posts
  • 0 Reply Likes
This is the page
<table>
<tr>
<th colspan="2" style="text-align: center;">User Accounts</th></tr>
<tr>
<td><ac:structured-macro ac:name="profile"><ac:parameter ac:name="user"><ri:user ri:userkey="ff80808143971055014397307c940008" /></ac:parameter></ac:structured-macro></td>
<td><ac:structured-macro ac:name="profile"><ac:parameter ac:name="user"><ri:user ri:userkey="ff80808143971055014397307ca30027" /></ac:parameter></ac:structured-macro></td></tr></tbody></table>
<p><strong style="line-height: 1.42857;">Physical Environment Access</strong></p>
<table>
<tbody>
<tr>
<th colspan="3">Badge ID</th></tr>
<tr>
<td colspan="2" style="text-align: center;">BADGE ID#<br /><br /></td>
<td><ac:task-list>
<ac:task>
<ac:task-id>11</ac:task-id>
<ac:task-status>complete</ac:task-status>
<ac:task-body>General Office Space</ac:task-body>
</ac:task>
<ac:task>
<ac:task-id>12</ac:task-id>
<ac:task-status>complete</ac:task-status>
<ac:task-body>Server Room</ac:task-body>
</ac:task>
</ac:task-list>
</td></tr></tbody></table>
<table>
<tbody>
<tr>
<td class="highlight-grey" colspan="3" data-highlight-colour="grey">
<h2 style="text-align: center;">Property of company</h2></td></tr>
<tr>
<td class="highlight-blue" data-highlight-colour="blue">
<p align="center"><strong>Device</strong></p></td>
<td class="highlight-blue" data-highlight-colour="blue">
<p align="center"><strong>Asset Tag</strong></p></td>
<td class="highlight-blue" data-highlight-colour="blue">
<p align="center"><strong>Location</strong></p></td></tr>
<tr>
<td>&nbsp;</td>
<td>
<p>&nbsp;</p></td>
<td>
<p>&nbsp;</p></td></tr>
<tr>
<td>
<p>&nbsp;</p></td>
<td>
<p>&nbsp;</p></td>
<td>
<p>&nbsp;</p></td></tr>
<tr>
<td>
<p>&nbsp;</p></td>
<td>
<p>&nbsp;</p></td>
<td>
<p>&nbsp;</p></td></tr></tbody></table>
<table>
<tbody>
<tr>
<td class="highlight-grey" colspan="6" data-highlight-colour="grey">
<h2 style="text-align: center;">Internal Access</h2></td>
<td class="highlight-grey" data-highlight-colour="grey">&nbsp;</td>
<td class="highlight-grey" colspan="2" data-highlight-colour="grey">
<h2 style="text-align: center;">External Access</h2></td></tr>
<tr>
<td class="highlight-blue" colspan="1" data-highlight-colour="blue" style="text-align: left;"><strong>Share</strong></td>
<td class="highlight-blue" data-highlight-colour="blue">
<p align="center"><strong>Read Access</strong></p></td>
<td class="highlight-blue" data-highlight-colour="blue">
<p align="center"><strong>Write Access</strong></p></td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td class="highlight-blue" colspan="1" data-highlight-colour="blue"><strong>Service</strong></td>
<td class="highlight-blue" colspan="1" data-highlight-colour="blue"><strong>Role</strong></td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td class="highlight-blue" colspan="1" data-highlight-colour="blue">
<p align="center"><strong>Service</strong></p></td>
<td class="highlight-blue" colspan="1" data-highlight-colour="blue">
<p align="center"><strong>Role</strong></p></td></tr>
<tr>
<td colspan="1">Client Services</td>
<td style="text-align: center;">
<p>&nbsp;</p></td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">VPN Access</td>
<td colspan="1" style="text-align: center;">x</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1"><span>Basecamp</span></td>
<td colspan="1" style="text-align: center;">&nbsp;</td></tr>
<tr>
<td>
<p>Business</p>
<p>Development</p></td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">PasswordState</td>
<td colspan="1" style="text-align: center;">x</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1"><span>Workamajig</span></td>
<td colspan="1" style="text-align: center;">&nbsp;</td></tr>
<tr>
<td>Development</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1"><span>Yammer</span></td>
<td colspan="1" style="text-align: center;">&nbsp;</td></tr>
<tr>
<td>
<p>Front-end</p>
<p>Development</p></td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>
<p>Project</p>
<p>Management</p></td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>Quality Assurance</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>Social</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>User Experience</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>Assets</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>Clients</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>Creative</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>Management Team</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td>Personal</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr>
<tr>
<td style="text-align: left;">Strategies</td>
<td style="text-align: center;">&nbsp;</td>
<td style="text-align: center;">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td class="highlight-grey" colspan="1" data-highlight-colour="grey">&nbsp;</td>
<td colspan="1">&nbsp;</td>
<td colspan="1">&nbsp;</td></tr></tbody></table>
<p>&nbsp;</p>
<p><ac:structured-macro ac:name="pageapproval"><ac:parameter ac:name="users"><ri:user ri:userkey="ff80808143971055014397307ca30027" /><ri:user ri:userkey="ff80808143971055014397307c940008" /><ri:user ri:userkey="ff80808143971055014397307c940007" /></ac:parameter><ac:parameter ac:name="notifyapprovals">true</ac:parameter><ac:parameter ac:name="notifiedactions">approval</ac:parameter><ac:parameter ac:name="notifiedusers">unapproved</ac:parameter></ac:structured-macro></p> 
<p>&nbsp;</p>
<tbody>
(Edited)