Salesforce Parent/Child linking

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  • Updated 2 years ago
Is there a way to do parent/child linking? For example, we are going to sync to cases. Cases can be parented to other cases just as a Story can be a child of an Epic.

How does one set this up?
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RJ

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Posted 2 years ago

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Kevin Lew, Official Rep

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Hello RJ,

We have launched our new ServiceRocket Atlassian Community and the existing community will be taken down on May 30th, 2017. 

No new comments can be made after February 28th, 2017. To obtain your access to the new community, kindly follow the instructions in this page: https://docs.servicerocket.com/display/GENSUPP/ServiceRocket+Atlassian+Community+Access+Request

Thank you.

Regards,
Kevin