ServiceRocket Connector for JIRA is Super Helpful

  • 1
  • Praise
  • Updated 2 years ago
We use Salesforce with a Community License and Atlassian Cloud with a Community License.

We have a number of teams across our organization involved in the work to prepare deliverables for our partners and end users. The partner-facing and end-user-facing teams do work in both JIRA and Salesforce, the latter for our customer relationship management and high-level deliverable tracking, and the former for tracking the deliverable through its lifecycle.

It's been really fantastic to leverage each system for its strengths and then use Service Rocket to connect the two to keep the important information in sync.

If you use Salesforce for CRM and JIRA for Software Development or project management, then you should definitely look at Service Rocket to keep the right information in sync between the two systems.
Photo of Wes Mason

Wes Mason

  • 1 Post
  • 0 Reply Likes
  • Happy

Posted 2 years ago

  • 1
Photo of Aidin Mahmoodi

Aidin Mahmoodi, Alum

  • 267 Posts
  • 6 Reply Likes
Hi Wes,

We appreciate your feedback on our Salesforce JIRA Cloud Connector.

Please do not hesitate to reach out to us if you have any question or problems in future.