Unregistering approvers workflow

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  • Updated 2 years ago
I see that anybody can register as an 'approver' of any page, and any user can add another user as an approver. What about unregistering users? Is it possible to have space admins or anyone able to edit a page be able to unregister any other user?
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Jenn Cretella

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Posted 2 years ago

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Suresh Mathusuthanan, Alum

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Hi Jenn,

Page Approval add-on can be configured to have a selective individual users or user-groups approver for a page. 

You can refer to our documentation here to have a clear understanding on how to configure the pageapproval macro. 

Regarding your inquiries, If no users are specified while configuring the page approval macro, any registered user can be unregistered by space admins or anyone. 

If selective users are specified by space admins while configuring the page approval macro, they users wont be able to unregister themselves unless the space admins remove the particular user from the approver list. 

Hope that information are helpful. If you have any other questions or doubts, please don't hesitate to let us know as we would be more than happy to assist you further.

Thank you.

Regards,
Suresh
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Jenn Cretella

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Hi Suresh,

It sounds like we are running into something that is not expected, then.

Space admins are not able to unregister approvers. Only the users are able to unregister themselves:

If one has set up the macro with Approver names once (and saved on the page), it seems we can not subsequently edit the names, specifically removing a name(s). This happens even before anyone on the approval list has given their approval. We've tried completely deleting the macro from the page and starting over again, however "it" remembers the previous names and they come back again.
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Jenn Cretella

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Hey Suresh,

Checking in on this. Is there a better place to I can find support for this issue?

Thanks!
Jenn