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No emails are being sent when new comments are added to a JIRA ticket which is linked to a Salesforce case

With our current JIRA connection (P2 connector), when a comment is added to a JIRA ticket and that ticket is associated to a Salesforce c...

Kim Dinh, 2 years ago
Last reply: Bharath Reddy Nagidi, 2 years ago

1 me too
1 reply

Question

Notify JIRA watchers, assignees when a Salesforce comment is added

This request is somewhat related to: https://community.servicerocket.com/servicerocket/topics/no-emails-are-being-sent-when-new-comments-...

Justin Czimskey, 2 years ago
Last reply: Michelle Pritchett, 2 years ago

1 me too
2 replies

Question

SF Table Macro shows API name instead of Object Name in Header Row

I've created a SalesForce Table Macro to fetch certain information from the SalesForce Contacts page. The header bar for that table shows...

Richard Clinton, 2 years ago

1 me too
0 replies

Problem

Can I report on specific multiexcerpt include macros?

I want to create a reporting table that can report on the status of our projects. We are using the multiexcerpt macro in an existing repo...

Jeff Scattini, 2 years ago
Last reply: Suresh Mathusuthanan, 2 years ago

1 me too
2 replies

Question

Is it possible to get a count of the number of Salesforce cases that are attached to an individual Jira card?

Hi there! We are going to be switching our service desk over to Salesforce, and we use Jira for our tracking software. Currently, we are...

Crystal, 2 years ago
Last reply: Kevin Lew, 2 years ago

1 me too
1 reply

Question

Salesforce Parent/Child linking

Is there a way to do parent/child linking? For example, we are going to sync to cases. Cases can be parented to other cases just as a Sto...

RJ, 2 years ago
Last reply: Kevin Lew, 2 years ago

1 me too
1 reply

Question

Support for Rich text with the Connector for Salesforce.com & JIRA

I couldn't find the information in the documentation. If a JIRA field, configured using the "Wiki" renderer is pushed to a SFDC field, wi...

Nicolas Bier, 2 years ago
Last reply: Kevin Lew, 2 years ago

1 me too
1 reply

Question

Simple count table

Hi EDIT, I think I put this in the wrong category, any help appreciated I never really got on with pivot tables and charts in Excel an...

Steve Boydon, 2 years ago

1 me too
0 replies

Question

filtering text in a report based on list-option value

I'm a new user of Scaffolding and Reporting. Prior users at my site set up a system for project management where each project has its own...

Kelly Atkinson, 2 years ago
Last reply: Kelly Atkinson, 2 years ago

1 me too
2 replies

Question

SharePoint document set in JIRA interface

We are using JIRA as a ticket/issue tracker and SharePoint 2010 for file management. Is there a way that we can display the associated f...

Roel Santos, 2 years ago

1 me too
0 replies

Question

I am trying to calculate the 4 numerical data fields using eval data and it isn't working?

I have what I think is a simple question. I am using table data. I have 4 columns for users to populate numbers using the number data ma...

Martrice Denson, 2 years ago
Last reply: Dan, 2 years ago

1 me too
3 replies

Question

Why won't page properties macro data, from within a live-template, populate a page properties report macro?

I have a live-template that contains a page properties macro. Within the page properties macro I have a two column table with keys for Pa...

Dan, 2 years ago
Last reply: Klemens Schwarz, 2 years ago

6 me toos
3 replies

Question

add-page macro - there was an error processing the request

We have a Confluence page with the add-page macro. The add-page configuration is: Name: Testseite Link Text: Neue Seite auf Basis der Se...

Enrico Skottnik, 2 years ago
Last reply: Enrico Skottnik, 2 years ago

3 me toos
3 replies

Problem

JIRA-SFDC Integration suddenly stopped working

Hi, Our JIRA-SFDC integration suddenly doesn't work, with no change made in any configuration. Here is a screenshot of what we get when ...

Eran Vizel, 3 years ago
Last reply: Matt Perry, 2 years ago

1 me too
3 replies

Problem

Scaffolding and Reporting Break after Updating RB Plugins

After I updated the RB plugins the Scaffolding and Reporting plugins stopped working. I cannot enable them. I am using Confluence 5.6.6...

Kay Brown, 3 years ago
Last reply: Peter Shiner [Tractor Supply], 2 years ago

1 me too
5 replies

Problem

How to create a Task-list/Checkbox?

Is its possible to create a tasklist like element in scaffolding? I need a task/checkbox-list where all items are visible with a checkbox...

Fabian Troxler, 2 years ago
Last reply: Klemens Schwarz, 2 years ago

1 me too
1 reply

Question

scaffolding "< br/>" tag as default value with text-data macro

Hello Service Rocket support,I'm experiencing a very frustrating behaviour on new Confluence version 6.0.3 and on the corresponding versi...

Paul Roche, 2 years ago
Last reply: Mervyn Toh, 2 years ago

1 me too
1 reply

Problem

Security and Encryption Ad-on: TypeError: AJS.dialog2 is not a function

Getting the following error after entering correct password at prompt to decrypt passwords: TypeError: AJS.dialog2 is not a function. ...

Sandra, 2 years ago

1 me too
0 replies

Question

Is using Secure and Encrypt within the Scaffolding Live Templates possible?

Hi folks As per title, I'm using Live Templates from the Scaffolding add-on with the Reporting add-on -- love them both. Sets a standa...

Sandra, 2 years ago

1 me too
0 replies

Question

Injected Dates for Date Filter not working as expected

"I've verified that this logic/filter works when the dates are on the same page (@self local reporter). However, when pulling from Scaff...

Robert Crain, 2 years ago

1 me too
0 replies

Problem

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