Conversations

Conversations 1 - 20 of 218
Photo of Kim Dinh
No emails are being sent when new comments are added to a JIRA ticket which is linked to a Salesforce case
With our current JIRA connection (P2 connector), when a comment is added to a JIRA ticket and that ticket is associated to a Salesforce c...
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  • 1 reply
  • Question
Photo of Justin Czimskey
Notify JIRA watchers, assignees when a Salesforce comment is added
This request is somewhat related to: https://community.servicerocket.com/servicerocket/topics/no-emails-are-being-sent-when-new-comments-...
  • 1 me too
  • 2 replies
  • Question
Photo of Jeff Scattini
Can I report on specific multiexcerpt include macros?
I want to create a reporting table that can report on the status of our projects. We are using the multiexcerpt macro in an existing repo...
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  • 2 replies
  • Question
Photo of Crystal
Is it possible to get a count of the number of Salesforce cases that are attached to an individual Jira card?
Hi there! We are going to be switching our service desk over to Salesforce, and we use Jira for our tracking software. Currently, we are...
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  • 1 reply
  • Question
Photo of RJ
Salesforce Parent/Child linking
Is there a way to do parent/child linking? For example, we are going to sync to cases. Cases can be parented to other cases just as a Sto...
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  • 1 reply
  • Question
Photo of Nicolas Bier
Support for Rich text with the Connector for Salesforce.com & JIRA
I couldn't find the information in the documentation. If a JIRA field, configured using the "Wiki" renderer is pushed to a SFDC field, wi...
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  • 1 reply
  • Question
Photo of Steve Boydon
Simple count table
Hi EDIT, I think I put this in the wrong category, any help appreciated I never really got on with pivot tables and charts in Excel an...
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  • 0 replies
  • Question
Photo of Kelly Atkinson
filtering text in a report based on list-option value
I'm a new user of Scaffolding and Reporting. Prior users at my site set up a system for project management where each project has its own...
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  • 2 replies
  • Question
Photo of Roel Santos
SharePoint document set in JIRA interface
We are using JIRA as a ticket/issue tracker and SharePoint 2010 for file management.  Is there a way that we can display the associated f...
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  • Question
Photo of Martrice Denson
I am trying to calculate the 4 numerical data fields using eval data and it isn't working?
I have what I think is a simple question. I am using table data.  I have 4 columns for users to populate numbers using the number data ma...
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  • 3 replies
  • Question
Photo of Dan
Why won't page properties macro data, from within a live-template, populate a page properties report macro?
I have a live-template that contains a page properties macro. Within the page properties macro I have a two column table with keys for Pa...
  • 6 me toos
  • 3 replies
  • Question
Photo of Fabian Troxler
How to create a Task-list/Checkbox?
Is its possible to create a tasklist like element in scaffolding? I need a task/checkbox-list where all items are visible with a checkbox...
  • 1 me too
  • 1 reply
  • Question
Photo of Sandra
Security and Encryption Ad-on: TypeError: AJS.dialog2 is not a function
Getting the following error after entering correct password at prompt to decrypt passwords: TypeError: AJS.dialog2 is not a function. ...
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  • 0 replies
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Photo of Sandra
Is using Secure and Encrypt within the Scaffolding Live Templates possible?
Hi folks As per title, I'm using Live Templates from the Scaffolding add-on with the Reporting add-on -- love them both. Sets a standa...
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Photo of Linian Liu
Sync Salesforce Chatter to JIRA
Hi, is there a way or workaound to sync Salesforce Chatter Feed to JIRA?  Thanks, Linian Liu
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  • 3 replies
  • Question
Photo of Kathryn Moye
Need to use scaffold data local to page and in another page
I need to do a report-eval (multiplication of two values) on a value in a table local to the current page and a value retrieved by a repo...
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  • 3 replies
  • Question
Photo of Stephen
Salesforce to JIRA - Syncing Rich Text Area Field
I am attempting to sync a Rich Text Area field in Salesforce (the standard Idea Body field on the Idea object) to the Description field i...
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  • 5 replies
  • Question
Photo of joanna
Reporting tool for historical page analytics
using the reporting tool. I'd like to find out data similar to the tracking tools (number of views to a page, average views, when the pag...
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  • 1 reply
  • Question
Photo of Manoj Bhatia
Auto link jira's to existing salesforce cases
I have a excel sheet listing jira numbers in one column and respective case it should be linked to another column. Is there a way I can i...
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  • 1 reply
  • Question
Photo of m.w
Confluence Discussion Forum example
Hi, I am having trouble creating the forum example posted by ServiceRocket - http://blog.servicerocket.com/adoption/blog/2014/11/build-a...
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  • 2 replies
  • Question